by amanda | 23 Oct, 2016 | Complaint mangement, Marketing, PR, Small business, Social media
Turning complainers into advocates – a step-by-step guide to managing complaints How many times have you thought about writing a complaint to a business? How many times have you actually done it? If you receive a complaint, think about how angry or frustrated that...
by amanda | 4 Oct, 2016 | Copywriting, Small business, Social media
Do you have digital fear of missing out (FOMO)? It’s easy to develop. You can get sucked down the online rabbit hole and feel like you have to be everywhere at once. Your business has no hope otherwise, right? Don’t believe the hype. You can be selective with your...
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